payment and shipping

The following conditions apply:

The goods are delivered worldwide.

Shipping costs (including VAT)

Domestic deliveries (Germany):

We calculate the shipping costs at a flat rate of € 5.99 per order.

Deliveries abroad:

We calculate the shipping costs abroad according to the shipping weight:

 

Delivery of download products:

There are no shipping costs for download products (digital content that is not delivered on a physical data carrier).

Download products will be sent to you as a file by e-mail within hours of the conclusion of the contract (in the case of an agreed advance payment, after the time of your payment instruction).

Download products can be downloaded from a link provided by email.
The sending of this email with access data for the execution of the download takes place within hours after the conclusion of the contract (in the case of an agreed advance payment after the time of your payment instruction).

You can download download products from your customer account.
It is made available for download within hours of the conclusion of the contract (with an agreed advance payment after the time of your payment instruction).
You will also be informed about the provision by email.

Delivery times

Unless otherwise specified in the respective offer, the delivery of the goods in Germany (Germany) takes place within 5-7 days, for foreign deliveries within 10-14 days after the conclusion of the contract (if advance payment has been agreed after the time of your payment instruction).
Please note that there will be no deliveries on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made a different agreement with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

Accepted payment options

– Prepayment by bank transfer
– Payment by cash on delivery (plus cash on delivery fee 8 €)
– Payment with credit card
– Payment by PayPal
– Payment by PayPal (credit card, direct debit, invoice if applicable)
– Payment by installment purchase (via PayPal)
– Payment by invoice (via Klarna)
– Payment by installment purchase (via Klarna)
– Payment by direct debit (via Klarna)

More details on payment

If you pay by credit card, your credit card account will be charged when the contract is concluded.

If you have any questions, you will find our contact details in the imprint.